Privacy Policy

Privacy Policy

Last updated: October 2025

At Epoint AI LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or use our website https://epointai.com or any related services provided by Epoint AI.

By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you interact with our website or AI-powered tools:

a. Personal Information
Information you voluntarily provide, such as:

• Name, email address, phone number, or company name

• Billing and payment details (when applicable)

• Any data you submit through forms, chats, or AI interactions

b. Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address, browser type, device information, and operating system

• Usage data, such as pages visited and time spent on our site

• Cookies or similar technologies for analytics and performance tracking

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2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our AI products and services

• Respond to your inquiries and support requests

• Customize your experience and improve user engagement

• Send updates, product announcements, and promotional messages (if you opt-in)

• Maintain security, detect fraud, and ensure compliance with applicable laws

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3. Data Protection and Security

We take data protection seriously. Epoint AI uses administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

However, no system is entirely secure. While we strive to protect your information, we cannot guarantee absolute security of data transmitted online.

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4. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics or similar platforms) to understand user behavior, improve website performance, and deliver a better experience.

You can disable cookies in your browser settings; however, some features may not function properly without them.

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5. AI Data Handling

If you interact with any of our AI tools or systems, we may process your input data for:

• Generating responses or AI-driven insights

• Improving model accuracy and service performance

• Detecting abuse or misuse of our systems

We do not use personal or sensitive data for AI training without your explicit consent.

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6. Your Rights and Choices

Depending on your region, you may have rights to:

• Access, update, or delete your personal data

• Withdraw consent for communications

• Request a copy of the data we hold about you

To exercise these rights, please contact us at info@epointai.com.

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7. Third-Party Services

Our website may contain links or integrations with third-party platforms (such as analytics, payment processors, or AI APIs). We are not responsible for how those third parties handle your information. We encourage you to review their privacy policies.

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8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new “Last updated” date. Continued use of our services after changes means you accept the revised policy.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, contact us at:

Epoint AI LLC
📧 Email: info@epointai.com
🏢 Address: 6663 Narcoossee Rd Suite C Orlando florida 32822
📞 Phone: (407) 675-0860